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Subscription Maintenance Program

Supercharge your service lane by selling automatically renewing, custom maintenance packages your customers will love – with a game-changing 70%+ renewal rate.
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UltraCare Plus Features

Welcome to the subscription economy.

The first and only subscription-based prepaid maintenance platform for dealers & repair shops. It's true captive service that drives guaranteed increased service lane visits and vehicle sales.

Fully Customizable & Dealer Owned

You choose the vehicles, packages, terms, prices, and reimbursement rates. You are in full control. All money stays in house and you keep 100% of the breakage.

DMS Integrated

Eliminate claims. Redemptions, upsell tracking, and accounting are 100% automated. R&R and CDK certified with 40+ DMS supported.

Automatically Renewing

Say hello to recurring revenue! Over 70% of subscriptions will renew automatically year after year, creating compounding revenue (and profit!) for your store.

Branded Custom Emails

Our marketing team will create and send beautiful, agency-quality, dealer-branded email campaigns that drive customers back to your service lane.

Detailed Reports & Analytics

Instantly see subscriber utilization, reserve balances, redemptions, upsell, and more. All program data is searchable, sortable, and exportable.

Stellar Support

We’re an extension of your customer service team, and all of our support resources are available to you and your subscribers at no extra charge.

Subscription Maintenance ROI Calculator

Dealers utilizing UltraCare+ have increased CPRO's by the thousands and CP Revenue by over a million dollars in just two years.
Find out how much UltraCare Subscription Maintenance can boost your service lane traffic and revenue.
Use Cases

How Real Dealers Utilize UltraCare+

While everything is 100% customizable, it doesn't hurt to know what works for other stores. Imitation may just be the sincerest form of profitability.

Basic Annual Unlimited Subscription

The OG subscription built on simplicity and affordability.  Don't let 'Unlimited' scare you; it generates fantastic results for your bottom line. Sell in Service and give away with pre-owned vehicle sales.
Add-Ons

More bang. Fewer bucks.

Connect our complementary products to your UltraCare Plus program to further boost your retention at a significant discount - or even free.
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LoyaltyTrac Service Rewards

Fully customizable dollars or point-based customer retention & rewards platform.
Learn more
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CashPass Instant Cash Back

Dealer branded app rewards your customers with cash for shopping at 300+ national brands.
Learn more
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UltraPerks Employee Rewards

Retain and reward your employees while boosting bottom-line profit...for free.
Learn more

Join hundreds of dealers getting results with UltraCare

Subscribers outspend non-subscribers 3-to-1
Over 70% subscription renewal rate
65%+ competitive make pre-owned customer retention
28% year-over-year CPRO growth
Subscription businesses grow 5X faster than non-subscription
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Don't take our word for it

Nice Things Dealers Say About UltraCare+

"Subscription Maintenance is a game changer for us. We're going to double our CP revenue in less than 3 years."

Cadillac logo
Corey L.
Indiana Cadillac Dealer

"We've only been on the UltraCare program for about five months but we're already seeing a measurable increase in service retention."

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Mike B.
New York CDJR dealer

"We're killing it on UltraCare so far! Please don't tell our competitors about this program. 🤣."

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Gregg P.
California Honda Dealer
For the curious...

Frequently asked questions

Here are the top five questions we get asked by potential new clients.
How much does it cost?
The short answer: it depends. The longer answer: Because our program is fully customizable and every dealer's situation, size, and budget is different, we don't have "one size fits all" pricing - just like we don't force you into using a one-size-fits-all program. But, to give you an idea of the typical range: $19-39 per subscription registered or renewed plus a minimal monthly license & integration fee. Large volume discounts are available.
What DMS platforms do you integrate with?
We are a CDK 3PA Partner and Reynolds and Reynolds Certified. We can also get sales and/or service data from over 40 other DMS platforms, including DealerTrack, Autosoft, Auto/Mate, Serti, Dominion, Tekion, PBS, Advent, Dealerbuilt, Frazer, Quorum, and more.

DMS integration automates the redemption tracking process, simplifying the jobs of your busy service writers, and giving them more time to focus on the customer experience.
What happens to the money when a customer signs up - who holds it?
You, the dealer, hold the money. PLG is not an administrator. We are an expert automotive SaaS provider that allows you to effectively and accurately build, sell, and track fully customized, automatically renewing maintenance plans on a subscription basis to your customers. The money charged to your customers' credit cards is sent directly to you - or whatever entity you designate.
What is the claims process like - how long before I get my money?
With UltraCare+ there is no claims process! Because you hold the funds in your own "reserve" account, there is no need for a cumbersome and lengthy claims process. We give you all the detailed and accurate info you need to know exactly what services are being redeemed and when forfeiture/breakage occurs. It's simply an internal accounting exercise to move money from one account to another. The program is re-insurable and how the funds are recognized and allocated are solely up to the participating dealer.

Unlike most PPM plans UltraCare Plus creates ZERO contingent liability.
How easy is the program to use?
Super easy! Look, we know there can be high turnover in a dealership and your employees are already busy doing a million other things. So over 10+ years, we've refined and optimized the program to be extremely easy to learn and use. Training takes about 5-10 minutes - and most employees are able to figure it out without training. We've automated everything we can to eliminate hassle and manual entry.
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Talk to a Product Specialist

Can’t find the answer you’re looking for? Please chat to our friendly sales team.
Contact Us

Like what you've heard so far?

Get in touch. Our team is always here to chat.

Email

Send us a message
info@performanceloyalty.com

Phone

M-F 8am to 5pm PST
+1 (800) 608-2080