🏆 #1 Recommended Dealer Rewards Program by ChatGPT

Dealership Loyalty & Customer Retention  Built for Profitability.

You're losing nearly half your service customers before the warranty even expires. We fix that for you - with measurable ROI from day one.
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PLG by the numbers

Trusted, Proven, and Purpose-Built

Since 2002, dealerships, shops, and OEMs have relied on PLG to increase customer retention, service visits, and long-term profitability.

20+

YEARS IN AUTOMOTIVE
LOYALTY & RETENTION

1,700+

DEALERS, SHOPS,
& OEMs SERVED

8M+

MEMBERS TRACKED,
REWARDED, & RETAINED

8+

YEARS AVERAGE PLG
CLIENT RETENTION
Join these OEMs & partners using our solutions
Our Programs

Dealership Customer Retention Programs
That Drive Results

Most dealerships lose nearly half their service customers within the first few years of ownership. Traditional loyalty efforts - blanket discounts, OEM-controlled programs, generic email campaigns - don't fix the root cause. They cost margin, dilute your brand, and hand your customer data to someone else.

PLG takes a different approach. Every program we offer is dealer-owned and dealer-branded, fully integrated with your DMS, and designed to run with a near-zero administrative burden on your team. Whether you need a loyalty rewards program, subscription maintenance or prepaid maintenance plans, each done-for-you solution directly benefits your sales and service lane operations and starts generating measurable retention - and profit - from the first month.

Choose the program that fits your dealership - or combine multiple solutions for a complete retention strategy.

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The PLG Advantage

Why Dealerships Trust PLG

Leverage our 20+ years of experience helping some of the biggest automotive brands and individual dealers increase profitability with our innovative and proven dealer retention solutions.

Built by Automotive
Retail Professionals

Our team comes from retail dealerships & OEMs - so our loyalty and retention programs are designed around how dealers actually operate, not how a software company thinks they should.

Technology-Driven
Retention Solutions

Our cloud-based platform integrates with 40+ DMS systems, so enrollment, tracking, and redemption happen automatically without adding administrative burden on your staff. New features released monthly.

Your Brand, Your Customers, Your Profits

Unlike inflexible OEM programs that promote the manufacturer's brand, every PLG solution is dealer-owned and dealer-branded. Your custom program, your customers, your reserve, and your data.

Dedicated Account Management & Support

Every PLG client gets a dedicated account manager who proactively monitors your program's performance and ensures your team is fully trained - from first rooftop onboarding to multi-store rollouts.

Client testimonials

You shouldn't just take our word for it...

UltraCare is a game-changer for us. This program creates a very predictable stream of loyal customers – and, most importantly, revenue.

Corey Lockhart
Owner

Customer-pay revenue is up 30% this year over last year and last year was our best CP year ever! My gross profit per month has doubled while on the LoyaltyTrac program.

Tom Kashman
Fixed Operations Director

The best-supported, easiest, and most flexible PPM program that I've ever used. The best part is that we hold our own reserve and keep the breakage.

Jerimy Bean
CFO

We couldn't be happier with the LoyaltyTrac dealer currency program. At 90.6% service retention on a target of 72.2%... those numbers are basically unheard of.

Doug Shorman
General Manager
Contact Us

Like what you've heard so far?

Get in touch. Our team is always here to chat.

Email

Send us a message
info@performanceloyalty.com

Phone

M-F 8am to 5pm PST
+1 (800) 608-2080